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Type: Posts; User: BB_Sious

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  1. Hello Xanteus, I suggest that you switch to...

    Hello Xanteus,

    I suggest that you switch to using NPAPI version of Flash for Firefox when using the Stand Alone version. This version seems to work best for this app. You can find the NPAPI...
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    Hi BoudaX, I suggest that you contact Support...

    Hi BoudaX,

    I suggest that you contact Support.

    Regards,
    BB_Sious
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    Hello Minorek, We are aware that the Fairy...

    Hello Minorek,

    We are aware that the Fairy Dust buff is not working properly, and it will be fixed as soon as possible.

    Regards,
    BB_Sious
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    [Feedback] Dev Diary: Easter Event 2020

    Dear settlers,

    Thank you for taking the time to read Dev Diary: Easter Event 2020.

    We would love to know your opinion and impressions about it. Feel free to leave them in this thread.

    ...
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    Hi pokladnik2, I have forwarded this to the...

    Hi pokladnik2,

    I have forwarded this to the dev team for investigation. Thanks for your report!

    Regards,
    BB_Sious
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    Hello VodnikVavrinec, If you are unable to...

    Hello VodnikVavrinec,

    If you are unable to contact our Support team through the web form, you can email them at account.support@thesettlersonline.cz. You can also reach us via our Facebook page...
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    Dear settlers, There are known issues with The...

    Dear settlers,

    There are known issues with The Mountain Clan Campaign right now. It will be fixed next week with the new game version. Please contact our Support team for assistance on this...
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    [Feedback] Change log 24.03.2020

    Dear settlers,

    Thank you for taking the time to read Change log 24.03.2020.

    We would love to hear your feedback. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
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    [Feedback] Change log 10.03.2020

    Dear settlers,

    Thank you for taking the time to read Change log 10.03.2020.

    We would love to hear your feedback. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
  10. Replies
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    Dear Settlers, In case you're wondering about...

    Dear Settlers,

    In case you're wondering about the Improved Watermill found in the architect tab at the merchant for 4720 Guildcoins, this is intended. This is to give everyone the opportunity to...
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    Hi Kralyks, I apologize for the confusion. The...

    Hi Kralyks,

    I apologize for the confusion. The Grand All-in-One Package does contain 3x Prestigious Friend Buff. The correction was made for the Marvelous All-in-One Package, which now correctly...
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    [Feedback] Dev Diary: Valentine 2020

    Dear settlers,

    Thank you for taking the time to read Dev Diary: Valentine 2020.

    We would love to know your opinion and impressions about it. Feel free to leave them in this thread.


    Happy...
  13. Replies
    5
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    1,975

    Hi Kralyks1234, Thanks for your feedback....

    Hi Kralyks1234,

    Thanks for your feedback. Could you tell me more about the report showing 3x buffs were bought instead of x1?

    We are aware that players who already bought the star charts can...
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    [Feedback] Change log 04.02.2020

    Dear settlers,

    Thank you for taking the time to read Change log 04.02.2020.

    We would love to hear your feedback. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
  15. Replies
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    1,705

    Dear Settlers, Please note that there is a...

    Dear Settlers,

    Please note that there is a typo in Marvelous All-in-One Package in the CZ shop. This package only contains one (x1) Prestigious Friend Buff (formerly Premium Friend Buff / Posílení...
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    [Feedback] Change log 21.01.2020

    Dear settlers,

    Thank you for taking the time to read Change log 21.01.2020.

    We would love to hear your feedback. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
  17. Replies
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    3,181

    Hi Angelo, I have reported this incident, and...

    Hi Angelo,

    I have reported this incident, and I'll get back to you as soon as possible.

    Regards,
    BB_Sious
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    Hello sabada, The first Community Goal rewards...

    Hello sabada,

    The first Community Goal rewards that have been sent again to some players a some weeks ago was done via an automated process to make sure it is sent to the intended recipients. If...
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    Hi Angelo, Thanks for reporting this. Can you...

    Hi Angelo,

    Thanks for reporting this. Can you close the game for at least 15 minutes and tell us if you continue to see a football field instead of a Christmas Market?

    Update: Please continue...
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    The Christmas Market disappeared

    Dear settlers,

    You may be wondering why the first Christmas market disappeared from the home island after upgrading it.



    If you have any questions, just let me know!

    Regards,
    BB_Sious
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