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Dear settlers,

You are invited to post your feedback on Change log 18.05.2022.

Feel free to leave them in this thread!


Regards!
BB_Sious

Dear players,

We are aware that the Easter quest, "We need friends", cannot be completed. Because of this, we suggest that you play the quest chain up until the point where the issue occurs and...

Dear settlers,

You are invited to post your feedback on the Easter 2022 Event. Feel free to leave them in this thread!


Happy commenting!
BB_Sious

Dear settlers,

You are invited to post your feedback on Change log 06.04.2022.

Feel free to leave them in this thread!


Regards!
BB_Sious

Hello zdenlaint,

The first thing you can do is to clear your browser and UNITY web cache. Close the game. Wait for at least 15 minutes. You can reach out to our Support team if you need further...

We are unable to provide a specific date. In any case, it will be fixed in a future patch or version of the game.

Regards,
BB_Sious

Dear players,

Please be aware that the loading process was implemented in the latest game update. It will take longer until the island appears, but afterward, everything will load much faster....

Dear players,

We have removed "improving the background handling of the game" in this change log due to the feedback on the FR instance. We will revisit this at another time as it requires further...

Dear players,

We have decided to postpone the deployment of this week's update to next week, March 23rd.

The delay is to gather more data from the France server deployment (specifically on the...

Dear settlers,

You are invited to post your feedback on Change log 23.03.2022.

Feel free to leave them in this thread!


Regards!
Your "The Settlers Online" Team

Hello Minorek,

We have forwarded them all to the team. Thanks for reporting this to us.

Regards,
BB_Sious

Dear settlers,

You are invited to post your feedback on the Valentine 2022 Event. Feel free to leave them in this thread!


Happy commenting!
BB_Sious

Hello Honzikuh,

There will be a few more performance-related fixes in the next update after the February release, including more Zone Refresh fixes. We are continuously monitoring reports on what...

Dear settlers,

You are invited to post your feedback on Change log 09.02.2022.

Feel free to leave them in this thread!


Regards!
Your "The Settlers Online" Team

Hello Altissimus,

We have reported the issue when capturing colonies in the game. As for the shop page, you will have to keep refreshing the web browser and try again after some time. You also...

Dear Settlers,

We heard your comments about the upgrade costs of the winter residence.

The upgrade costs of 4500 presents and 4500 grout for the Winter residence are balanced as intended for...

Dear players,

The recent log-in/connection issues had been resolved. You should now be able to access the game as usual. You can reach out to our support team if you continue to encounter such...

Hello players,

The missing ship, the level 8 upgrade cost of the Wonderous Winter Residence, and the loading issues have all been reported to the team. We'll let you know once we have some...

Update - 15/12/21

Dear settlers,
https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png
We have made the following adjustments/clarifications:


The Christmas Event...

Dear players,

We apologize that we cannot resolve all issues with the game immediately but our team is working on them. We will post further updates at a later time.

If are unable to access the...